Support Center
How can we help?
Submit a ticket, track an existing request, or get instant answers from ARIA — our AI support assistant.
Contact Us
Submit a Support Ticket
We respond within 1–2 business days. For urgent help, call (770) 336-6441.
Ticket Submitted!
We've received your message and will get back to you within 1–2 business days. Check your inbox for a confirmation email.
Your Ticket ID
—
Track Status
Check Your Ticket
Enter your ticket ID (format: TKT-XXXXXX-XXXXX) to see the current status.
FAQ
Frequently Asked Questions
Can't find your answer? Chat with ARIA using the button in the bottom-right corner.
Alliance AI helps small businesses never miss a lead with AI-powered receptionists and chatbots. Founded by Cameron Hamilton, we specialize in AI solutions that work 24/7 — answering phones, booking appointments, and engaging website visitors automatically. Contact us at hello@allianceai.co or call (770) 336-6441.
Our AI Receptionist answers every inbound phone call 24/7 — including evenings, weekends, and holidays. It books appointments directly into your calendar, qualifies and captures leads, filters spam, and can be trained on your specific business personality and processes. Setup takes 3–5 business days. Pricing starts at $499/month (50% off your first month). Annual plans save 20%.
Our AI Chatbot uses RAG (Retrieval-Augmented Generation) to embed a smart assistant on your website with a single line of code. It's trained on your business content — FAQs, services, pricing, hours — and captures leads 24/7 while answering customer questions instantly. Starts at $199/month. Setup takes 1–2 business days.
FitPilot is our AI-powered fitness coaching application. It uses artificial intelligence to create personalized workout and nutrition plans tailored to your goals. For support with FitPilot, please submit a ticket selecting "FitPilot" as the category.
ReplyPilot is a browser extension that uses AI to draft professional email replies in one click. It works directly in Gmail and Outlook, saving you hours every week. Plans start at $9/month (Solo), $29/month (Pro), and $79/month (Team). Available on the Chrome Web Store.
The easiest way is to visit our Get Started page and fill out the intake form — we'll reach out within one business day to schedule a setup call. You can also call us directly at (770) 336-6441 or email hello@allianceai.co.
All plans are billed monthly (or annually at 20% off) with no long-term contracts. You can cancel at any time — your service continues through the end of the current billing period. New customers receive 50% off their first month. For refund requests or billing issues, submit a ticket with category "Billing & Payments."
- AI Receptionist: 3–5 business days
- AI Chatbot: 1–2 business days
- ReplyPilot: Instant — install from Chrome Web Store
AI Receptionist & Bundle plans include priority support — we respond within 1 business day and can assist via phone or email. AI Chatbot plans include email support with responses within 1–2 business days. For urgent technical issues, always call (770) 336-6441.