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FAQ
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Alliance AI builds Alliance Desk, an AI front desk for appointment-driven businesses such as salons, spas and pet care. Founded by Cameron Hamilton. Alliance Desk answers when your team cannot, books directly into the scheduling system you already use, hands off to a person when it should, and reports the bookings it recovered. Contact us at hello@allianceai.co or call (207) 731-8148.
Alliance Desk is the AI front desk for appointment-driven businesses. It answers overflow and after-hours calls (or every call, if you prefer), books, reschedules and cancels directly in your scheduling system, answers your FAQs, takes messages, and transfers to staff on the rules you set. It introduces itself as an AI and callers can ask for a person at any time. Standard accounts go live within 3 business days once we have your booking-system credentials and call-routing access.
An optional chat for your website, trained on your own services, hours and policies, installed with a single line of code. It answers visitor questions and captures their details around the clock. $199/month as an add-on to Alliance Desk. Setup takes 1-3 business days.
FitPilot is our AI-powered fitness coaching application. It uses artificial intelligence to create personalized workout and nutrition plans tailored to your goals. For support with FitPilot, please submit a ticket selecting "FitPilot" as the category.
The easiest way is to apply for a 30-day pilot. We reply within one business day with a scope and a start date, and book a 30-minute scoping call. You can also call us directly at (207) 731-8148 or email hello@allianceai.co.
All plans are billed monthly (or annually at 20% off) with no long-term contracts. You can cancel at any time. Your service continues through the end of the current billing period. The 30-day design-partner pilot is a one-time $299 fee and does not renew. For refund requests or billing issues, submit a ticket with category "Billing & Payments."
- Alliance Desk: Live within 3 business days once we have your booking-system credentials and call-routing access
- Website chat add-on: 1-3 business days
Alliance Desk Core, Pro and multi-location plans include priority support. We respond within 1 business day and can assist via phone or email. Website chat add-on questions get email support with responses within 1-2 business days. For urgent technical issues, always call (207) 731-8148.